MagnifiHub Privacy Policy

Effective Date: January 28, 2025

 1. Introduction

Welcome to MagnifiHub. We provide AI-powered digital agents to help skilled trades businesses grow their customer base. Protecting your privacy is fundamental to our mission. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (magnifihub.com) and services.

We've written this in plain language because we value clarity—just like you do in your business.

 2. Information We Collect

We collect information necessary to provide and improve our service to you. This falls into two categories:

 Information You Provide (Voluntarily):

- Account Information: Name, email, business name, phone number, and address when you sign up.

- Payment Details: Billing information processed securely by our payment partners (Stripe, PayPal).

- Communications: Messages, support requests, or feedback you send us.

- Business Details: Information about your trade business to customize your AI agent.

 Information Collected Automatically:

- Technical Data: IP address, browser type, device information, and how you interact with our website.

- Usage Data: Pages visited, features used, and time spent on our platform.

- Performance Data: Error reports and performance metrics to improve reliability.

 3. How We Use Your Information

We use your information responsibly to:

- Provide, operate, and improve MagnifiHub services

- Process transactions and manage your account

- Communicate with you about updates, offers, and important notices

- Personalize your experience and develop new features

- Protect against fraud and ensure security

- Comply with legal obligations

 4. How We Protect Your Information

We implement industry-standard security measures including encryption, secure servers, and regular security assessments. While no online service is 100% secure, we're committed to protecting your information with the same seriousness you bring to protecting your clients' homes and businesses.

 5. Sharing Your Information

We do not sell your personal information. We may share information with:

- Service Providers: Trusted partners who help us operate (payment processors, hosting services, analytics)

- Legal Compliance: When required by law or to protect rights and safety

- Business Transfers: If MagnifiHub is acquired or merges with another company

Current third-party services include:

- Stripe & PayPal (payments)

- Google Analytics (website insights)

- Email service providers for communication

 6. Your Rights & Choices

You have control over your information:

- Access & Correction: Review and update your account information anytime

- Opt-Out: Unsubscribe from marketing emails using the link in any email

- Data Deletion: Request deletion of your data (subject to legal requirements)

- Cookie Settings: Manage cookies through your browser settings

 7. Data Retention

We keep your information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. If you close your account, we'll delete or anonymize your data within 90 days, unless legally required to retain it.

 8. International Users

MagnifiHub operates in the United States. If you're accessing from elsewhere, your information may be transferred to and processed in the U.S., where privacy laws may differ.

 9. California Privacy Rights (CCPA)

California residents have additional rights:

- Know what personal information we collect and how it's used

- Request deletion of personal information

- Opt-out of "sales" of personal information (we don't sell your data)

- Non-discrimination for exercising these rights

To exercise these rights, contact us at [[email protected]](mailto:[email protected]).

 10. Children's Privacy

Our services are for business professionals and not intended for children under 18. We do not knowingly collect information from children.

 11. Changes to This Policy

We may update this policy as our services evolve. We'll notify you of significant changes via email or through our website. The "Effective Date" at the top indicates when the latest changes were made.

 12. Contact Us

MagnifiHub

Email: [email protected]

If you have questions or concerns about this policy or your data, please reach out. We're here to help—just like your AI agent will be for your customers.